Refund Policy
Refund Policy – Dusarishaadi.com
Last Updated: March 2026
Welcome to Dusarishaadi.com. Thank you for choosing our platform to begin your journey toward meaningful connections and life-long relationships. We are committed to providing a high-quality, ethical, and secure matchmaking experience for divorced individuals. Before you proceed, please review our Refund Policy carefully, as it governs all transactions and services provided through our website.
1. Introduction
At Dusarishaadi.com, we strive to deliver exceptional services that support your search for a compatible life partner. Our offerings include membership plans, profile assistance, matchmaking services, communication tools, and other related services. We encourage every user to review this Refund Policy thoroughly, as all payments made on this platform are strictly non-refundable.
By using our services, purchasing any membership or paid feature, or subscribing to any service on Dusarishaadi.com, you agree to the terms outlined in this policy without exception.
2. No Refunds — Our Policy
2.1 Zero Refunds on All Purchases
All purchases made on Dusarishaadi.com — including but not limited to:
- Premium Memberships
- Subscription Plans (monthly, quarterly, annual, or custom)
- Featured Profile Upgrades
- Matchmaking or Consultation Fees
- Add-on Services
are final and non-refundable. Once a payment has been processed and confirmed, Dusarishaadi.com does not provide refunds under any circumstances.
This policy applies regardless of:
- The reason for cancellation
- The duration of service usage
- Change in personal circumstances
- Inactivity or lack of engagement with the service
- User dissatisfaction with matches or communication responses
2.2 Why We Do Not Issue Refunds
Dusarishaadi.com invests significant resources into providing personalized support, technology infrastructure, and matchmaking algorithms immediately upon purchase. Access to features is activated instantly after payment, and services are considered consumed from the moment the transaction completes.
Due to the immediate and intangible nature of digital matchmaking services, refunds cannot be issued after purchase.
3. Cancellations and Subscription Management
3.1 How to Cancel Your Subscription
While refunds are not available, you have full control over the renewal of your subscription. You may cancel automatic renewal at any time through your account dashboard.
To cancel:
- Log in to your Dusarishaadi.com account.
- Go to My Account > Subscriptions.
- Select the subscription you wish to cancel.
- Click Cancel Renewal.
Once canceled, the subscription will remain active until the end of the current billing period, but you will not be charged again.
3.2 No Refund After Cancellation
Please understand that canceling a subscription does not entitle you to a refund for any unused portion of your current subscription period.
4. Disputes and Chargebacks
At Dusarishaadi.com, we value transparency and open communication. If you have an issue with a charge or believe there was an error, please contact our Customer Support Team before contacting your financial institution.
Filing a chargeback or dispute with your bank without contacting us first may result in:
- Suspension or termination of your account
- Permanent restriction from accessing Dusarishaadi.com services
Chargebacks initiated after using the service are considered violations of our Terms and Conditions.
5. Exceptional Circumstances
We understand life can be unpredictable. While our Refund Policy remains firm, we are committed to fairness. In extremely rare situations — such as proven payment processing errors or duplicate charges — we may review your case individually.
If you believe you qualify for such consideration, please contact our Support Team with:
- Your registered email
- Transaction ID
- Detailed explanation of the issue
All decisions in these rare cases will be determined at the sole discretion of Dusarishaadi.com.
6. Transfer of Service
Dusarishaadi.com does not permit the transfer of membership benefits, credits, subscription time, or any other purchased services to another user in exchange for refunds or compensation.
Memberships and services are assigned to the account holder who made the purchase, and are non-transferable.
7. Third-Party Payment Processors
All financial transactions on Dusarishaadi.com are processed through secure, authorized payment partners. If you experience a payment issue, you may also reach out to your payment provider for clarification — but refunds will still not be issued by Dusarishaadi.com or its partners.
Please note: third-party payment fees are not controlled by Dusarishaadi.com and are not refundable through our platform.
8. Contact Us
We are here to help you have the best possible experience.
If you have questions about our Refund Policy, payment issues, or need assistance managing your subscription, please get in touch:
? Email: info@dusarishaadi.com
? Website: https://dusarishaadi.com/contact-us/
Our Customer Care Team is dedicated to responding promptly and professionally.
9. Agreement
By making a purchase or using any paid feature on Dusarishaadi.com, you acknowledge that you have read, understood, and agree to this Refund Policy. You agree that all sales are final and non-refundable.
10. Policy Updates
Dusarishaadi.com may modify this Refund Policy at any time without prior notice. All changes will be posted on this page, and the date at the top will be updated.
Your continued use of the platform after policy updates signifies your acceptance of the updated terms.
